How will my donations be used?
Most of your donations benefit the people or projects for which they were donated. The administrative costs are between zero and 28 percent. Special donations for sponsored children will be forwarded without any deductions; 72 percent of all other donations (82 percent of donations over 5.000 euros) are currently transferred to the respective country for the desired project. However, the administrative costs are usually lower, so that any remaining amounts can be transferred to the countries at the end of each year. The average administrative costs are around 25 percent. You can find out more about the use of the donations in our annual reports (in German). As an organisation certified by Deutscher Spendenrat , we are committed to transparency in the use of donations and to restrict administrative costs.
Can I also donate if I do not live in Germany?
We would be very grateful for your support. However, please note that as an association registered in Germany, it is not possible for us to issue a donation receipt that is valid in your country.
Online Donations
Which donation methods can I use?
It is possible to donate via your PayPal account. If you do not have a PP account, you can still donate via PP by credit card or direct debit. However, this does not apply to recurring donations. You still need an account for these.
Can I also pay my monthly sponsorship fees by donating online?
As a rule, sponsorship contributions are booked via a special account, but online donations go to our general donation account. However, if it is easier or cheaper for you, you are welcome to use this option. Please select “Other donation purpose“ and enter the ID number and name of your sponsored child under “Remarks” below.
How can I change or cancel my recurring donation?
The confirmation email for your donation contains a link that you should follow. This will take you to your current donor details. There you can cancel your donation or make changes to your details.
If you would like to change the frequency, amount and/or purpose of the donation, you will need to set up a new recurring donation and cancel the old one.
What fees will be withheld from my online donation?
The fees that are charged when making a donation depend on the amount of the donation and the payment method. You have the option of covering part of the fees which are withheld from your donation.
